Purchased a theme but not delevired

Hi, I purchased a theme and the amount has been deducted from my card but I did not receive the theme or any confirmation email.

email: [email protected]

Hey, I see that you have already managed to download the template. Let me know if everything is ok.

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Hi yes, the purchase became successful. I am looking for a refund because the Theme has missing codes and have limited to certain CSS functions and libraries are different, I have to write the code, which is waste of time for my client to complete it on time, we have selected a different theme.
Please initiate the refund, I will be thankful to you.