# Scroll to top Button and menu disappeared **URL:** \ **Category:** Activello\ **Created:** [February 8, 2021, 11:22am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732 "2021-02-08T11:22:23Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 8, 2021, 11:22am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/1 "2021-02-08T11:22:24Z")
Hi, I am using activello theme for the past 2 years. It was working fine until now which is bothering me with two issues. 1. “scroll to top” or “bottom to top” button is not visible when we scroll down the website on any device. 2. Menu is working just fine on the desktop. But the hamburger version of the menu or drop-down menu is not working either on mobile or in the tablet version. Please help me fix the problem. My website - [www.diarytale.com](http://www.diarytale.com) ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 9, 2021, 10:31am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/2 "2021-02-09T10:31:13Z")
Hey there Thank you for choosing our theme 1. can be fixed by this css code: 2. Yes, that problem is already reported and we are waiting for the fix in the next theme update, sorry about that ---
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 9, 2021, 10:45am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/3 "2021-02-09T10:45:47Z")
Thanks for the response. I have added the code. Now the button appears but not working on any device. Please help me fix this. Thanks. ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 10, 2021, 8:43am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/4 "2021-02-10T08:43:38Z")
Hi there Code is not added, please add it and let me check it again ---
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 10, 2021, 10:07am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/5 "2021-02-10T10:07:28Z")
Hi, code now added. Please check. The button is still not working. Thanks. ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 11, 2021, 8:46am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/6 "2021-02-11T08:46:33Z")
Hi Yes, I see some JS errors in the dev tools, can you please deactivate all your third party plugins and caching? ---
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 11, 2021, 8:54am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/7 "2021-02-11T08:54:47Z")
Done. But still does not working. ---
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 11, 2021, 11:03am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/8 "2021-02-11T11:03:27Z")
hello? I have deactivated all the plugins. Now also the button is not working. Any solution? ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 12, 2021, 9:59am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/9 "2021-02-12T09:59:04Z")
Hi The button is still not available, I can’t debug it without seeing the problem 🙂 ---
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 12, 2021, 10:19am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/10 "2021-02-12T10:19:43Z")
sorry, I waited for you yesterday for so long. Now, I have done added the code and deactivated the plugin. Please check now. ---
**Author:** ![Preethi](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f04885/32.png) [@Preethi](https://colorlibsupport.com/u/Preethi)\ **Post date:** [February 12, 2021, 10:21am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/11 "2021-02-12T10:21:26Z")
The button appears but still not working. Please check. ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 15, 2021, 5:41am UTC](https://colorlibsupport.com/t/scroll-to-top-button-and-menu-disappeared/27732/12 "2021-02-15T05:41:04Z")
Hi Ok, sorry, try to use this plugin instead, its a tiny plugin and it will not affect anything: > **[WPFront Scroll Top](https://wordpress.org/plugins/wpfront-scroll-top/)** > > Adds a lightweight and smooth "Scroll to Top" button to your WordPress site, improving navigation and user experience with customizable options.