Shapely and Page Builder by SiteOrigin

Why is it that if I have Page Builder by SiteOrigin activated and try to customize Shapely I get

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

When I deactivate it works fine so I have been toggling on and off

thank you

hi there

this is server related problem, try to increase server memory limit and if it doesn’t help then get in touch with your hosting provider and let them know this problem oor, get in touch with plugin support