Shapely customiser won't save

Hi there, I’m using your fantastic shapely theme but after the recent companion update, the customiser save option (at the top of the left hand menu) is missing. It is replaced by an inactive ‘published’ button…

Any help would be gratefully received. Many thanks.

Hello there,

I hope you are doing well today.

The save option will only appear once you have made a change to the customization options, the button will change to have the save option automatically.

I hope this helps.

Best Regards,
Support

Thanks for your reply. I was trying to change the portfolio background colour and the button didn’t change as it usually does… I added another widget to the homepage and it changed to publish. I could then save the changes and delete the widget! Problem solved, thanks for your help.

Hello there,

I am glad the solution worked but please ensure that you install the latest WordPress update Version 4.9 as this issue could be related to that.

Please feel free to contact us again in the future regarding any other issues.

Best Regards,
Support