shapely problem

Hello, I have a site and I’m using the theme “shapely”. The last week I made some upgrades to a few plugins and the results was at the mobile version of site the menu bar at the top and the icons at the services we provide has disappeared. Can you help me fix this? Thank you in advance.

Hi there

Hope you are having a good day and thank you for your question :slight_smile: In order to check your question i need to see your live website, please provide url and i will take a look

Hello and i am sorry for the delay.
My website is
Thank you in advance.

Hello there,

I hope you are doing well today.

Thanks for the link.
Please try disabling any third party plugins that were not bundled with the theme as one of them may be causing a conflict in the mobile menu.

Best Regards,

Hello again I did that to disapling the thirds pluggins and doesn’t work can you help me please?

Hi there

I believe this is third party plugins problem, please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box