# Site is unresponsive, errors on the projects, testimonial etc. segment

**URL:** <https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713>\
**Category:** Uncategorized\
**Created:** [July 10, 2022, 4:34am UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713 "2022-07-10T04:34:13Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Tboogie](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/t/e47c2d/32.png) [@Tboogie](https://colorlibsupport.com/u/Tboogie)\
**Post date:** [July 10, 2022, 4:34am UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/1 "2022-07-10T04:34:14Z")

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Site is unresponsive, errors on the projects, testimonial etc. segments.

> **[Home - Terreece M. Clarke](https://terreececlarke.com)**
>
> Terreece M. Clarke is a bestselling romance author from Columbus Ohio who has appeared at a variety of book events including Columbus Book Festival, Steamy Lit and the Black Romance Book Festival.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 11, 2022, 9:03am UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/2 "2022-07-11T09:03:16Z")

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Hi there

I see a lot of errors 403 on your website, this means files are not loading from the web server, you need to check this yourself or with your hosting support

Reagrds

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**Author:** ![Tboogie](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/t/e47c2d/32.png) [@Tboogie](https://colorlibsupport.com/u/Tboogie)\
**Post date:** [July 11, 2022, 4:00pm UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/3 "2022-07-11T16:00:54Z")

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Ok, I’ll check with the hosting, but also - what about these:

 ![Screen Shot 2022-07-11 at 11.59.58 AM](https://colorlibsupport.com/uploads/default/original/2X/9/907ca4fc96ba4d98fa09d06c5045d28ccd3dd0a0.png)

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 12, 2022, 9:48am UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/4 "2022-07-12T09:48:45Z")

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Hi

Those two problems are related to each other, once you fix first check it again

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**Author:** ![Tboogie](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/t/e47c2d/32.png) [@Tboogie](https://colorlibsupport.com/u/Tboogie)\
**Post date:** [July 16, 2022, 4:55pm UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/5 "2022-07-16T16:55:13Z")

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I went to Hostgator, they set me back on 5.9.3 version of WordPress and it worked for a day. I was actively just trying to change the project widget photos and links and while it shows up changed when I’m logged in, when I’m not logged in or incognito it’s not changed. Their suggestion was to uninstall the whole theme. There’s got to be a better solution than that.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 18, 2022, 6:50am UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/6 "2022-07-18T06:50:04Z")

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Hi there

So sorry about that, I just reported this issue here: [Sign in to GitHub · GitHub](https://github.com/ColorlibHQ/shapely/issues/new)

Developers will fix it and it will be available in the next theme version

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**Author:** ![Tboogie](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/t/e47c2d/32.png) [@Tboogie](https://colorlibsupport.com/u/Tboogie)\
**Post date:** [July 18, 2022, 1:47pm UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/7 "2022-07-18T13:47:38Z")

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Thank you for reporting that, it will help future users of the theme. Unfortunately, I’ve already changed themes, rebuilt the site and now use a different one.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 19, 2022, 9:30am UTC](https://colorlibsupport.com/t/site-is-unresponsive-errors-on-the-projects-testimonial-etc-segment/32713/8 "2022-07-19T09:30:40Z")

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So sad to hear that, sorry ☹

Have a good day