If the website is not displaying the changes that you made from the back-end, you can try to clear your browser cache. Please try using the following link to clear your browser cache and check to see if the change then appear:
Hi, thanks for your suggestion. I’ve tried clearing my cache, and it doesn’t solve the issue. I think it is to do with updating the theme and subsequent restoration from the backup, rather than my cache. Is there anything else you can suggest?
Could you please tell me the backup that you had used was it provided by your hosting provider or did you create the backup your self before the update? The backup may not have been configured correctly and that may be causing the issue.
Please try switching to another theme and then go to Dashboard -> Updates and install any pending theme and plugin updates there.
The restoration was carried out by our host. They used an automatic backup they generate for us every few days.
We tried switching to a different theme but it didn’t work. We don’t want to update our current theme because it gave us lots of problems and we’d end up with no homepage and “formatting” of the site (it loses all the custom CSS we added through the customise feature), which would take us a couple of days to sort out.