SiteOrigin Hero not showing buttons

Hi there

I’ve built a couple of sites with Shapely and I love it.

I’ve just been playing around with rows on the front page. My aim was to add a row that has text and a background video. I’ve managed to do this with PushLabs Video Background plugin and a SiteOrigin Hero row.

I add all the entries in the SiteOrigin Hero widget for the button; text, URL, formatting etc. But the button isn’t showing (on the row ‘Your neighbourhood friendly cafe’). I have got it working before (see - row ‘Who we are’).

Can you help please?

Thank youuuuuuuu!

Sorry - here is the site . . .

the element that is not displaying the buttons is on the row ‘Your neighbourhood friendly cafe’ (first row)


Hi there

Hope you are having a good day and thank you for your question :slight_smile:
IM not sure if this is theme specific problem but i will check it, please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box 

Colorlib Support Team

Hi there.

I have created a temp password.

Many thanks


I hope you are doing well today.

There was a SiteOrigin update that I was able to install. Does the button work on other pages?

Best Regards,

Hi there

I duplicated the row and placed the new one below (removing the video background to see if there was a conflict).

Buttons still aren’t showing. I’ve used it on another site and its worked fine.

Can you see any conflicts or reasons?


Goo morning

Sorry, but i was not able to find the issue, please get in touch with the site original plugin support, most probably they have experience with the same problem