# 【Slim2】I can’t crawl on iPad / iPhone

**URL:** <https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081>\
**Category:** Website Templates\
**Created:** [May 25, 2021, 9:51am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081 "2021-05-25T09:51:33Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![phillip](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/3e96dc/32.png) [@phillip](https://colorlibsupport.com/u/phillip)\
**Post date:** [May 25, 2021, 9:51am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/1 "2021-05-25T09:51:33Z")

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Nice to meet you  
I bought “slim2”.  
There is a problem that the first view cannot be crawled on the iPad / iPhone.  
You can see below with the menu button.  
How can I solve it?  
The solution to a similar question about “Slim” that was already asked did not help.  
I am Japanese. I translated it into English by Google Translate.  
I’m sorry for the poor grammar.

> **[Slim2](https://colorlib.com/wp/template/slim2/)**
>
> Slim2 is the best responsive fitness business website template for gyms, fitness centers and health and personal trainers.

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<div class="post-metadata">

**Author:** ![phillip](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/3e96dc/32.png) [@phillip](https://colorlibsupport.com/u/phillip)\
**Post date:** [May 26, 2021, 7:59am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/2 "2021-05-26T07:59:52Z")

</div>

I’m the poster.  
Works on ipad pro, ipad mini and other tablets,  
I will confirm a little more.  
We apologize for any inconvenience caused.

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [May 26, 2021, 8:44am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/3 "2021-05-26T08:44:34Z")

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Hi Philip

Sorry, but can you please clarify what do you mean by " cannot be crawled " ?

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<div class="post-metadata">

**Author:** ![phillip](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/3e96dc/32.png) [@phillip](https://colorlibsupport.com/u/phillip)\
**Post date:** [May 26, 2021, 9:20am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/4 "2021-05-26T09:20:45Z")

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> [@colorlibsupport](#):
>
> " cannot be crawled "

Thank you colorlibsupport.  
“cannot be crawled” meant that you couldn’t “swipe” from the top page.  
Some devices can be swiped and some cannot.  
I will check the operation a little more.

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [May 27, 2021, 8:40am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/5 "2021-05-27T08:40:21Z")

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Hi

Ok, just tried this on my side and it worked normally for me…?

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<div class="post-metadata">

**Author:** ![yagiz](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/y/c2a13f/32.png) [@yagiz](https://colorlibsupport.com/u/yagiz)\
**Post date:** [October 5, 2022, 2:12pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/6 "2022-10-05T14:12:51Z")

</div>

Hi i am having the same problem on iPhone and mobile devices. (iPhone 12). Could you please help?

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 6, 2022, 9:27am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/7 "2022-10-06T09:27:40Z")

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Hi @yagiz

Can you please provide the live URL of the page with the problem?

Regards

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<div class="post-metadata">

**Author:** ![yagiz](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/y/c2a13f/32.png) [@yagiz](https://colorlibsupport.com/u/yagiz)\
**Post date:** [October 6, 2022, 10:15am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/8 "2022-10-06T10:15:38Z")

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Hi,  
Thanks for support.  
[https://lifes.fit](https://lifes.fit)

You will see that swipe does not work. You have to press menu buttons to navigate ☹

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 7, 2022, 10:06am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/9 "2022-10-07T10:06:16Z")

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Hi

Which model of iPhone is it not working? or, how do I replicate your probelm?  
I just tried it on my side and it worked with no problem for me

Regards

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<div class="post-metadata">

**Author:** ![yagiz](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/y/c2a13f/32.png) [@yagiz](https://colorlibsupport.com/u/yagiz)\
**Post date:** [October 10, 2022, 1:58pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/10 "2022-10-10T13:58:37Z")

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Hi,

İt is iphone12. Also on my friends Android the down swipe is not working. You can swipe left or right, it is working, but you cannot swipe downwards to other parts of page. That is really a problem for us.

thanks

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<div class="post-metadata">

**Author:** ![yagiz](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/y/c2a13f/32.png) [@yagiz](https://colorlibsupport.com/u/yagiz)\
**Post date:** [October 10, 2022, 2:06pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/11 "2022-10-10T14:06:42Z")

</div>

Here i also attached a screen record video that you cannot swipe down of the page.

> **[lifebox - Cloud Storage and Backup Systems](https://mylifebox.com/shr/e56f38cd-15ff-4989-81a5-1e6097b60a8d?dynamic=true)**
>
> Back up your photos and all your files with the cloud storage service lifebox! You can access your files from anywhere you have an internet connection.

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 11, 2022, 2:25pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/12 "2022-10-11T14:25:56Z")

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Hi there

Ok, I see, please use this css code to fix it:

```auto
.owl-carousel.owl-drag .owl-item {
    -ms-touch-action: all;
    -webkit-user-select: all;
    -moz-user-select: all;
    -ms-user-select: all;
    user-select: all;
}

```

Regards

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<div class="post-metadata">

**Author:** ![yagiz](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/y/c2a13f/32.png) [@yagiz](https://colorlibsupport.com/u/yagiz)\
**Post date:** [October 12, 2022, 4:29pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/13 "2022-10-12T16:29:22Z")

</div>

> [@colorlibsupport](#):
>
> ```auto
> .owl-carousel.owl-drag .owl-item {
> -ms-touch-action: all;
> -webkit-user-select: all;
> -moz-user-select: all;
> -ms-user-select: all;
> user-select: all;
> }
> 
> ```

Hi there,

This does not help out :((

Regards

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 13, 2022, 8:51am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/14 "2022-10-13T08:51:08Z")

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Hi

Ok, try this instead:

```auto
.owl-carousel.owl-drag .owl-item {
    -ms-touch-action: initial;
    touch-action: initial;
    -webkit-user-select: auto;
    -moz-user-select: auto;
    -ms-user-select: auto;
    user-select: auto;
}

```

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<div class="post-metadata">

**Author:** ![glenhansen](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/g/7feea3/32.png) [@glenhansen](https://colorlibsupport.com/u/glenhansen)\
**Post date:** [October 14, 2022, 4:39pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/15 "2022-10-14T16:39:42Z")

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Hello,

I am having exactly this same problem with the owl-carousel in the “Consolution” template. The suggestion above does not work on my iPhone SE. Here is a link to my site so you can see the problem:

[https://www.strallc.com](https://www.strallc.com)

If you look at the image in a PC browser, there is a vertical scrollbar present. When you mouse-scroll in the image, the vertical scrollbar moves to the limit of its travel, and then these mouse scroll events are passed to the browser and the entire page then scrolls. I feel this is proper operation.

On the iPhone, I think the touch-action events are being captured by the image, but these are not passed to the enclosing scope and thus it is not possible to scroll out of the image unless you can touch the space above or below the image. I think some code needs to be added to the owl-carousel to pass these events to the enclosing scope. I can add this code and test it but I am not sure how to write it.

Thank you,

Glen

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 17, 2022, 10:00am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/16 "2022-10-17T10:00:43Z")

</div>

Hi Glen

Sorry, but your website is not loading at all, and I cant debug it further

Regards

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<div class="post-metadata">

**Author:** ![glenhansen](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/g/7feea3/32.png) [@glenhansen](https://colorlibsupport.com/u/glenhansen)\
**Post date:** [October 17, 2022, 4:08pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/17 "2022-10-17T16:08:56Z")

</div>

Interesting. Please clear your cache and try again?

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 18, 2022, 9:44am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/18 "2022-10-18T09:44:59Z")

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Hi @glenhansen

I can’t recognize this template, please provide a link to our demo and I will check it

Regards

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<div class="post-metadata">

**Author:** ![glenhansen](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/g/7feea3/32.png) [@glenhansen](https://colorlibsupport.com/u/glenhansen)\
**Post date:** [October 18, 2022, 2:20pm UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/19 "2022-10-18T14:20:13Z")

</div>

> **[Consulotion](https://colorlib.com/wp/template/consulotion/)**
>
> Consulotion is a modern, responsive consulting business website template with a beautiful web design.

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 19, 2022, 9:43am UTC](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081/20 "2022-10-19T09:43:40Z")

</div>

Ok, Glen, thanks

I see the problem, so, you cant scroll down by the finger or mouse click right?

Have you tried this code? I cant see it

```auto
.owl-carousel.owl-drag .owl-item {
    -ms-touch-action: initial;
    touch-action: initial;
    -webkit-user-select: auto;
    -moz-user-select: auto;
    -ms-user-select: auto;
    user-select: auto;
}

```

Regards

[Next page](https://colorlibsupport.com/t/slim2-i-can-t-crawl-on-ipad-iphone/29081.md?page=2)