I hope you are well today and thank you for your question.
Have you made any changes in the theme files?
To create social icons follow the below steps :
Create a menu like any other menu in the admin area of your site under Appearance -> Menus .
Use the correct urls in the menu items, so for twitter it must be twitter.com for facebook it must be facebook.com. Otherwise URLs won’t get recognized and you will get squares without icons.
Set theme location for this menu as “Social Menu”
Please make sure you have selected the theme option “Footer Social Icons” on the following path as shown in the attached screenshot.
Admin Area -> Appearance -> Customize -> Dazzling Options -> Social