testimonials not showing

ive enabled the testimonialns bar on the fron page yet it doesnt let me see the testimonials themselfes.

Hi there,

Could we have a link to the page please?
Also make sure you are using the latest version of the theme 2.0.5 and Illdy Companion plugin 2.0.5.


Thank you.

The site address

How can I check the version?

Let me check it, please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box  
p.s. you can use your email in the link creation

thanks you for guiding me through that

iv’e created a link


thanks you for guiding me through that
iv’e created a link

HI dorchys

You have a lot of plugins and i don’t wanted to touch the site, please follow this steps for troubleshooting
Please deactivate all third party plugins and try again your problem, most probably this I conflict with third-party plugins.
Once you deactivate all plugins please check your problem again, if the problem is gone then this means it was a plugin conflict. Now, start activating plugins one by one and same time repeat your problem until your problem appears again, now you know which plugin was in conflict Thanks!
Colorlib Support Team

Hi Noda
thanks for trying

now iv’e tried yoru advice, and now i don’t even have the option to add a testimonail box.

so iv’e activated all of them again

you have my permission to decativate any plugin you think necesseary as long as you’ll infrom and mention which one is is (or them all).

Do you care to try again?


Hi @dorchys

thank you will test it myself but can you please enable links again to access the dashboard of your website?

Once i get your admin details i will check your problem from this ticket:


of course! :slight_smile:

this is the link


Thanks a lot

hi Dor

it still asks me admin details, link is not working

of course.

let me try again (recreated the user):


Hi there,
Thanks for the link.
In this case, I have checked on your site and it seems that you have not fully setup JetPack. Please have it configured with your site and try enabling the testimonials as per section 6 on the article here (Illdy Theme Documentation - Colorlib).

Please keep us posted on the outcome.
Best Regards,

Thank you :slight_smile:

do I have to configure jetpack? it demands payment fee. no access to a free package.

also, testimonials already enabled.


Its free to enable, you don’t need to pay for it, for more please check jetpack setting, there is one switcher to enable testimonials and portfolios

of course, you’re right. apparently it was already enabled, yet testimonials still not working.

also turned off all of my plugins to check it.

what can I do now?

here we can see it is in fact enabled

What do you say?


Sorry, can you recreate temporary link for me just one more time?