Theme is not working on my website.

Hi, I just installed Illdy on my blog. When I activate the theme i cannot access my Appearence>>Customise page. It says trippindian cannot handle this request right now.

here is the link to my website: trippindian.com

Hello there,

I hope you are doing well today.

There may be a plugin causing an issue here. Please try disabling your third party plugins to see which of them may be causing the issue.

Best Regards,
Support

Hello, I deactivated the pluging called Illdy Companion and now i can access the page. Can you please let me know if this plugin is crucial for the theme?

Thank you

Hello there,

I hope you are doing well today.

This plugin is used to add the Illdy widgets to the theme. So you can use another widget plugin with the theme if you so wish.

Best Regards,
Support

Hello, thanks for your time. Can you please suggest me any widget?

Thank you :slight_smile:

Or if there is a way that my theme works with Illdy Companion?