Вопрос в техподдержку как получить архив с шаблоном? (оплата произведена)

Activello
1

Hello.

Bought a https://colorlib.com/preview/#builder template subscription
Paid via PayPal from account: s0yaru. Tell us how to get an archive with our template?

2

Hey there

Download link is the same for all templates, by purchasing item license you are purchasing rights to remove footer credit, everything else stays the same

3

I already paid for the $21 subscription template in PayPal! But I didn 't send a link to the template itself or access to download the template, nothing. Only sent a check. What am I supposed to do? Time goes and there is no template! Bought as a user - s0yaru. I need this template, it 's him - https://colorlib.com/preview/#builder What do I get it?

Perhaps it was bought on e-mail: [email protected] - send there instructions on downloading the template. Apparently it was bought without authorization s0yaru, ca. Help me, please!

4

Hey there

As i said you will not get any template to download, it can be downloaded from the link: https://colorlib.com/preview/#builder at the to the right side you will see a download button,
we are not selling templates, we are selling licenses to remove footer credits: Licence - Colorlib

5

Good. Let you sell licenses. I like you write went to https://colorlib.com/preview/#builder in the upper right corner has moved to download. Table - 21$ and 99$. I need a license for exactly the template: https://colorlib.com/preview/#builder I paid via PayPal 21$, check there. Turn as you say on again download - I have again is a page with pay! How do I get a license or how do I download my template? Let’s solve this problem as soon as possible or I’ll have to request a refund! Time goes by-there is no license. Just a paycheck.

6

Hey there

Sorry, I did not tried that, by default link is coded to let you download the template, we will fix it,
Here is the link to the template page: Builder - Best Building Website Template - Colorlib

use the download button and you will be able to get it,

7

I have the same problem, do they fixed it?

8

Hey there

Canotech, if you have exact same problem with this template please use the link i posted above to download product,
if your question is different please open a new ticket

9

Hi, I have the same problem but with a different website. Please help!!!

10

hello @paugonzalez

Please open a new ticket and i will help you, this ticket is already resolved and closed