Trying hard to buy the All-Templates licence

I’ve been trying to buy the All-Templates licence, but each time I opt for “PayPal” your page is alerting me with the following:

Billing First name is a required field.
Billing Last name is a required field.
Billing Street address is a required field.
Billing Postcode / ZIP is a required field.

As the payment cannot proceed, I’m unable to pay.

I’ve had a word with Colorlib’s Aigars Silkalns about this, who mentioned that there is no other way to pay, other than adding all the personal details in the form next to the PayPal option.

Just for your information, I’ve discussed this with our PayPal contact. They mentioned that this is unusual. In fact, they’d never come across this before. Once PayPal is selected as the payment option, all that is required in to log into the PayPal account in question, after which payment can proceed. This is my experience also.

Also FYI, my PayPal account is a Business Account, generated in 2011 and used ever since, both for receiving and sending payments, with no issues. The account is Confirmed/Verified and has been in good standing from Day 1 until today.

Please assist in this matter, as I like your products and want to proceed with the All Templates option.

Thank you.


P.S. Noda, I realize I posted this before and you advised me contact Aigars direct, which I did right away, alas, to no avail until now. Hopefully, someone else is willing to assist with my payment attempts? Thank you.

hi Bryan

thank you for opening a ticket, however, Aigars is oner of the company, im just a support guy and I don’t have any privileges to handle such problem, sonly Aigars can help you in this case, you have to follow directions by Aigars

Hello Noda,

Thanks for your update.

I would love to follow directions by Aigars. But he’ll have to get back to me for me to be able to do that.

My email to him was sent 2.5 weeks ago.

But hey, if you’re advising me to wait a little longer, I will.



Hi Bryan

Unfortunately im useless in this case, all financial questions can be handled only by Aigars, so, yes, you have to wait a little bit :slight_smile:

Cheers Noda. Will do.



You are most welcome,
Recently I notified Aigars about this issue

I purchased the License for a template and I have not received the email to download the template of anything. They sent me the order number and the payment receipt that was it. Can someone get this sent to me please

Good morning

Templates are the same, you are purchasing only license to remove footer credits from the template files