Unable to add widgets in Customizing > Widgets

Hi, I am Ashita Agrawal from ashitaagrawal.com. I have been using Shapely since March 2020.

Since 2 weeks, I am unable to add widgets to the footer and homepage section. Kindly provide help.

Also, is there a way to add widgets using coding?

I am attaching screenshots below.

Hey there

No, you cant add widgets using coding, let me check it please, please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box


Hi Noda! Thanks for the quick reply. Please provide me an email Id to create the temporary login.

You can use your email address, we just need it for temporary usage

Hi Noda,
Please use the link to Login - https://ashitaagrawal.com/wp-admin/?wtlwp_token=f289475dfe5a4136f3a69417252dfb96

Hey there

Yes, there is a JS error code in the console I see, this might be a third party plugins you are using currently on the site, please deactivate all of them and check again,

Let me know results

Hi Noda,
I tried deactivating plugins as said by you. The problem is still there. Could you please tell me a way to solve this?