Unite not working properly on my phone

This theme is looking very good. However there is a problem with it when I want to use Jotform (https://www.jotform.com/).
I created a wedding form: http://brollop.extraknacke.se/anmalan/
This is working on a computer, but not on my phone. On the phone it is not possible to write anything in the different boxes of the form. With other themes it works good, but with Unite not. So it seems like Unite is somehow interfering with Jotform.

Hello there,

I hope you are doing well today.

There does seem to be an issue with Jotform and mobile devices. Please try the following solutions provided by the Jotform support team:

Best Regards,

Hi, I already talked with the support on Jotform and they said that it must be a problem with the Unite theme since the form is working with other themes. I already tried some of their solution but it didn’t work so they said I should contact you instead.

Hey there,
Hope you’re doing well today

I opened the link you provided initially, however, it seems the page no longer exists (probably deleted).

Could you kindly provide me with a link to a page that’s working so that I may do some further testing and see if there’s anything in the code that’s preventing the form from working as it should on mobile devices?

The theme is pretty simple so there shouldn’t be any intrusive CSS/scripts to block the plugin’s functionality, however, just to be sure, I’d like to take a look for you.

Looking forward to your reply.

Best Regards,

The link is here: http://brollop.extraknacke.se/registration/
But now it seems to work!
Maybe you already manage to do something to fix it?

Hey there,
Thanks for getting back to us.

That’s weird. I didn’t get the chance to do anything on your site, however, I tested the link from my end and sure enough, it’s working.

Watch it carefully, and make a mental note of the things you do so just in case it stops working again, you’ll have an idea of what the cause could be.

If there are any other issues, please feel free to let me know.

Best Regards,

I think it might be that the support at Jotform made a change. Because I contacted them too and they said that they will look for a possible workaround to solve the problem. The were however not sure if it was possible or not.

Hey there,
Hope you’re doing well today :slight_smile:

Okay, well in that case, I’m glad they managed to sort it out, just keep watching it and let me know if anything changes.

It would be great to find out what they did just in case the issue comes up again.

As mentioned before, though, I’m glad it got sorted. :slight_smile:

Best Regards,