Updated parent, problems on child


I updated my websites Activello-parent-theme and now my Activello-child-theme doesn’t show “the_content” at all, not at any pages. What’s wrong? What should I do?

Thank you.

Hi @tikk1t4kki,

Sorry to hear of the problem you are having.

This can be child theme issue on your site so to confirm it just temporary use the Activello theme instead of child theme on your site. If everything works fine then it’s your child theme issue.

If it is your child theme issue then try resolving it as described in the following topic.


Best Regards,


thank you for your kind answer.
I don’t have any template-parts -folder on my child-theme. Does it use parents files in that case? Do I have to replace those with new ones?


I don’t have any template-parts -folder on my child-theme. Does it use parents files in that case? Do I have to replace those with new ones?


Could you please share me your child theme so that i can help you accordingly?

My site is https://www.nykamummon.fi

How can I share child theme to you?
If I add you as a user I need your email.

This site is my customer.

If you can’t share me the child theme then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

You can just create test admin user to provide me access.


I added you as a admin on this site:

Your username:

Your password:

I’m very grateful if you catch the problem :slight_smile:

Thank you!

Thank you for sharing the site details but not all child theme files are displaying in your site admin area even installing third party plugin so could you please also share your site FTP or cPanel details?


I’m sorry I’ve been so busy this week and this answering goes on so slowly. (I’m sorry for my broken english too…)

Here is all files from this sites, activello-child theme folder. Can you go on with them?

Happy weekend - let’s get back to that next week!

me :slight_smile:

I have resolved the issue in your shared child theme and attached the modified theme to this reply so please try using it.


Thank you, thank you, thank you!! Site works now, but my very first problem with logo doesn’t work. Can you look that? Originally, the logo was in the middle without the page name. That goes broken when I updated site last time. (https://colorlibsupport.com/t/logo-is-gone-after-update/).

Best wishes from Finland! I’m working on my ship in the middle of Finland on lake Päijänne :slight_smile:

Nice to know you are from Finland i heard there live happiest people and i want to visit it one day :slight_smile:

To resolve the logo issue try using the attached updated child theme instead of above shared.


Now all is absolutely fine on that site! Thank you so much!

You have great support, I’m so greatful.

What country Colorlib/you are working? Welcome to Finland - country with thousands beautiful lakes! And in the summer we have nights without night :slight_smile:


You are most welcome here :slight_smile:

The shared images are very beautiful.

I am from India. Let’s connect on gmail ? [email protected]