Urgent Help required in OneTech Template by Colorlib

Website Templates
1

Hi,
I found some errors/bugs. Please help me to resolve it.

  1. In mobile responsive page/theme > When menu is not fixed, if we scroll down and click menu, it does not appear.
  2. In mobile responsive page/theme > At very top, its size is bog and three lines after work Menu disappears.
  3. In mobile responsive page/theme > Menu sub items URL not working. If we click it closes and no redirection happens.

Please guide how to resolve these serious issues?

Here is link for this template
https://colorlib.com/preview/#onetech

Here is the link where I have modified it for testing purpose:
dsignsoftech.online/store.html

2

Hey there

Thank you for the question

  1. works for me on our demo, please show me a case when it not working by providing url to the page
  2. cant see this effect, please provide a screenshot
  3. you have to provide urls to sub menu items, they only have # right now
3

Hi,

Thanks for your reply.
Sorry I forgot to provide you with screenshots earlier.
Now I have recorded the screen for all issues and tried to mark the issues with red line also.

You can have access to my modified template on url http://dsignsoftech.online.
And see that screen recorded video from below link:
http://122.176.84.153:2793/share.cgi?ssid=0tjfHJx

Both URL and video links will work from IST 9:30 AM to IST 9:30 PM only as I have uploaded it on my private cloud for testing purpose.

Please let me know if you need any other information on this issue and try to help me ASAP. Thanks!

Regards

4

Good evening

First of all, a video was not necessary, I just need answers to my questions,(URLs, screenshots) to be honest video makes things even more complicated after watching it im still confused on where can i replicate problem and how, please answer on my questions, you should follow me

5

Hi,

Ok. Below are my replies point wise.

  1. works for me on our demo, please show me a case when it not working by providing url to the page
    Http://dsignsoftech.online/store.html
    Screenshots also attached.

  2. cant see this effect, please provide a screenshot
    Screenshots Attached.

  3. you have to provide urls to sub menu items, they only have # right now
    No I have provided urls also in index.html page for each sub menu items. Screenshots attached.

Regards
Akash
D Sign

6

Hi there

Thank you

  1. Yes, I see it now, actually, menu works but works badly, we are not on the right spot after the menu click, i will forward this case to our dev team, at this moment i cant offer anything else
  2. use this css:

@media only screen and (max-width: 575px){
.menu_trigger_container {
padding-right: 45px;
}
}

  1. Sorry but can’t see menu elements indicated on the screenshot, rest of the menus are working just fine
7

Thanks for your response.

Regarding point 3, please see attached new screenshots.

Also you can check live working by visiting below url:
http://dsignsoftech.online

And I have one new query. There is newsletter form at bottom of every page and there is contact form also. But how to make that button work so that if someone clicks it, I will get email notification with all data filled in it.

Regards
Akash.

8

Good evening

  1. yes, i see it now… there is a js problem on the menus… i will pass this question to our team
  2. newsletter - this is only html template, there is no backend side, you have to built everything yourself
9

Hi,

  1. Regarding your CSS, it works when page loads, however if we scroll down little bit then menu looks not good again. See screenshot.

  2. There are more serious issues with menu itself. One of them which I noticed just now is that, In mobile responsive view > If you click menu > it will open dropdown > and now if you maximise the window it looks worst. See screenshot.

Regards
Akash

10

Any update from your development team on it? As my website is ready for launch but is pending just because of this menu issue.

11

did you guys notice that the categories submenus won’t show on iphone devices? I mean, there is no way to access the submenus, because as soon as you click on the main categories, it goes to their URLs. how to fix it?

12

@xubirula you have to click on the caret near the menu text,