Video Section Page to Scroll ID not working

Shapely
#1

The ID for the video section is shapely_video_widget-3.

However when I used the tag in my Menu, nothing happens. I’ve inspected the element and the video section doesn’t have an ID at all! Now what?

#2

Hi there

Hope you are having a good day and thank you for your question :slight_smile:
please provide url and i will take a look

#3

Hi there Noda! Site is not yet live - “Coming Soon”. How do you want me to share this with you?

#4

Hello,

I hope you are doing well today.

You can provide us with a set of login credentials in a private reply.

Best Regards,
Support

#5

Hi!

I’ve just published it > http://www.realmusictv.com/

Thanks!

#6

Hello

There is no section on your website with this section ID: shapely_video_widget-3 this is why the menu is not working
you have to add the section before

#7

I know there isn’t but there is! See attachment.

#8

Hello,

I hope you are doing well today.

The video section does not have a div to be used as an anchor point. You could try using this link to reference it:

Best Regards,
Support

#9

Hi!

I know there isn’t and that’s the problem, It’s a [Shapely] Video Section … and it doesn’t work what am I supposed to do?

As for the link you just gave me, it doesn’t work.

#10

Can i try this? please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box