Hi,
I just downloaded Illdy theme and nothing is working as expected.
First, I cannot install the same pre-built homepage of this theme.The options is not even visible on the screen. See screenshot.
Second, the prebuilt homepage doesn’t appear anywhere. See screenshot.
Third, the blog template dropdown box is not there when I try to built a new page. See screenshot.
I followed all the instructions but it looks like the installation did not work as expected.
I also deleted the template and install it again but nothing seems to work.
Could you please help?
Thanks!
Marina
Hello there,
I hope you are doing well today.
Have you installed the companion plugin via Appearance > About Illdy? You need to install that to use the Illdy homepage widgets.
Best Regards,
Support
Hi!
Doing well, thanks!
Yes, I installed everything, including widgets, but it does not work.
How can I fix this?
Hello there,
When you go to Appearance > About Illdy there should be a recommended tab that allows you to install the demo content, were you able to use that?
Best Regards,
Support
Yes, I did that. There is nothing left to install.
Let us chck it
Please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about “Set as private reply” at the bottom of the message box