Activation of Shapely companion causes a HTTP Error 500

Shapely
#1

Hi there,

I have been having some trouble with activating the shapely companion plugin. Upon activation it causes a HTTP error 500, and the dashboard can no longer be accessed until the plugin is de-activated.

I am on WP 4.7.3 and the most up to date version of shapely.

From the sever logs I am seeing mod_fcgid: stderr: PHP Parse error: syntax error, unexpected ‘[’ on widget-home-clients.php on line 84 (unexpected ‘[’)

I have seen a few older threads with this issue, but couldn’t find a solution so i apologise if one has already been posted.

Regards,

TG

#2

Hi there,

I am getting this same problem. I’m running WP 4.7.3 as well.

Has anyone got a fix for this?

regards

DP

#3

Hey there,
Hope you’re doing well today

An error 500 is usually an environment related error (internal server error).

I’m going to ask that you kindly reach out to the hosts of your site and have them look into the issue.

Are you guys running multisites? That may also be an issue.

Please let me know what comes from contacting your hosting.

I look forward to your reply :slight_smile:

Best Regards,
Support