Activello Customize menu


Customize menu in my Activello web-site was somehow replaced by the other kind of a menu (please see in attachment) and I don’t know how to restore original Customize menu in order to access slider, CSS, colors ect…
When I click Customize the other menu (see in attachment) shows up.
Please can you advise how to restore Customize menu.

Thank you very much in advance,

Best regards

Igor Lukic

Hey there,
Hope you’re doing well today

That’s super weird. From the looks of the screenshot, I think that looks like the actions of a plugin.

Kindly disable all of your plugins and see if this issue still exists.

If it resolves the issue I am going to then ask you to activate the disabled plugins one by one and test the page to see if we can isolate the conflicting plugin if that is the case.

I hope this helps :slight_smile:

Best Regards,


Wow, you get it right in the point.
I deactivated facebook widget, updated it and activate it again and the problem was gone.

Thanks so much!!



Hello there,

I am glad the solution worked for you.
Please feel free to contact us again in the future regarding any other issues.

Best Regards,