adsense not displaying

Hello,

My adsense ad is not displayed. It is seen only when I am in the “Customize” mode. :frowning:
How can I fix that ?
Thanks.

Plz check your account first you have received some notification from Google AdSense

Hello there,

I hope you are doing well today.

Are you still having this issue or did you rectify it while checking your account information?

I await your response.

Best Regards,
Support

Hello,

Sorry, but… What am I supposed to check in my google adsense account? Anyway, I have no notification…

Ads are working in the “customize” preview mode only.
Please help.

Best Regards,

Hey there,

Please sure the URL for you website so we may look at the issue for you.

Best regards,
Support.

Hi,

This is the site I’m setting up: http://kitesurfparadise.tk/

I tried with different adsense codes (responsive ad or not) without success.
Ad is seen in “customize” preview mode only as in attached file.

Thank you for replying with this information,

Kindly try the following troubleshooting steps.

Troubleshooting Steps:

  1. Please activate a default WordPress theme like TwentySixteen and test to see if the text editor works.
  2. Disable all third party plugins except those recommended by the theme and test to see if the issue continues, if it doesn’t, activate each plugin one by one to find the issue.

If Adsense still doesn’t work, kindly provide login credentials in a private comment so we can investigate further.

Best regards,
Support.

Hi,

I tried with a brand new install today : http://jouetsdesetoiles.tk but still I don’t get the ad ! :frowning:
Desactivating all plugins doesn’t change anything…

I don’t understand which text editor you’re talking about in your 1)… Can you explicit ?
Thanks.

Hey there,

I don’t understand which text editor you’re talking about in your 1
I'm sorry I actually meant check to see if ads still not showing up.

Can you provide login credentials to your website in a private reply.

Best regards,
Support.

Hello,

I created a new admin for the last one for you to look for:
login : admin
pwd : tychelib123$
http://jouetsdesetoiles.tk/wp-login.php
Please let me know what’s up asap. You’ll see it is almost as out of the box.

Thanks.

Dear support,
Any (good) news?
Thanks