I checked the contact form section ID and it is correct (#shapely_home_contact-2), can you tell me why it is doing this? I’m using a Chrome browser on a MacBook Pro.
Can i check this from the backend? please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about “Set as private reply” at the bottom of the message box