Colours created in customise dont change and background image dosent appear

Need assistance to fix the following problem.

Colours created in Customise change in the backend, but don’t change in the preview or the published version. Also, the background image doesn’t appear.

Can someone please help?

Thank you

Hey there,

Can you please provide screenshots and steps to replicate your problem?

Would be also great if you could provide admin details privately.


Thankfully, I have worked through some of these problems. I at least know where to turn now if I get into any trouble, so thank you once again for your reply. I will get back in touch if something crops up.



Hi Derek,

Thank you for reaching out and I’m glad to hear that you’ve worked through some of the problems. Remember, we’re always here to help if anything comes up in the future. Don’t hesitate to get in touch if you need any assistance.