Comments with Jetpack

Hello there,

I have a big problem now with pages, I have 3 pages that I want to allow comments and I’m using Jetpack, I have checked the box on Personalization to “Display Comments on Static Pages?”, and have allowed the discussions/comments on the page itself, but it doesn’t show the jetpack box comment.

When I change to another theme like Twenty Seventeen, the box is visible.
There anything that I need to do to show on the page?

Hello there,

I hope you are doing well today.

Have you added any CSS code to the theme? If so that code may be affecting the theme.

Best Regards,
Support

No, I haven’t! That is any other way?

Hey there,
Thank you for keeping in touch

Please send a URL of a page where the box should be showing so we can look into the issue for you.

Best Regards,
Support

The page is the following:

http://viajeconosco.com/quem-somos/wesley/

Thank you for that information.

Kindly disable all of your third-party plugins and see if this issue still exists.
If it resolves the issue I am going to then ask you to activate the disabled plugins one by one and test the page to see if we can isolate the conflicting plugin if that is the case.

Best Regards,
Support

Done, and it didn’t change, the box stil not visible.

Kind Regards,
Wesley

I reinstall the theme in another blog, put everything that I want there, and start to copy and paste the files, and it worked!
But I glad to say you were very attencious.