we have purchased Cosnulto theme yesterday , upon installing the theme we face the error , the style.css file is missing.
I hope this message finds you well. I wanted to clarify that the theme you are referring to is actually an HTML theme and cannot be directly installed in WordPress. In order to use it in WordPress, it needs to be transformed into a WordPress theme.
If you need any assistance with this process or have any further questions, please feel free to reach out to me. I am more than happy to help.
Thank you for your understanding.
Do you provide any ready wordpress themes.
and if so can I refund this one and get a wordpress theme?
I hope this message finds you well.
I regret to inform you that we currently do not have a WordPress theme available for the specific template you have inquired about.
Please accept our apologies for any inconvenience this may cause.
Ok, please I need to request a refund.
We did not advertise it as a WordPress theme.
You can request a refund from our main website’s contact us page.
If there is anything else I can help with, just let me know.
Being an HTML theme you can’t be able to download it. You can use Kadence them for your in order to solve this problem.
Thanks for the input @raimorison
I will mark this case as resolved for now,