Contact Us - 'Address' disappears when viewing site outside of Customizer

Hi Team,

When I view my site outside of the customizer the ‘Address’ title disappears, however it is visible again while I’m in the Customizer. I have been testing this in Google Chrome Incognito mode to view the problem. The specific line of code that keeps disappearing is as follows:


NOTE: I have tried the solution #3 in your FAQ & Common Issue’s support thread and the problem still exists.

My site url:

Hello there,

I hope you are doing well today.

I was not able to view your website because it requires an admin login. Could you provide an image of the issue?

In the meantime, please use the following link to clear your browser cache:

Best Regards,


Can you use this solution here:

Let us know,