Hello,
I have this issue where I can see the counter background only if I’m logged in with my Admin account (1st screen).
In the second, that’s what happens when I open the site as a visitor (same on mobile). Plus, as you can see, the Latest News’ title disappear and the blog button too.
Site link: http://pxsoftgames.com/
Hello Zughy,
Can you please go to the malfunctioned fields and try to input the information again?
If nothing works, would it be possible to provide me temporary admin dashboard access via a private message so I can live investigate the issue?
Sorry for the trouble.
Regards
Hello Zughy,
Can you please go to the malfunctioned fields and try to input the information again?
If nothing works, would it be possible to provide me temporary admin dashboard access via a private message so I can live investigate the issue?
Sorry for the trouble.
Regards
I have this exact same issue!
Zighu, looking at your website I can see that it is working for you now. What did you do to solve it?
Many thanks
Hello,
You need to add new information and re-save the fields that do not appear on the website.
Regards
Hello, I have the same problem, the administrative panel the background appears, but outside it is gray. What is the solution to this problem? I’ve tried to add by the control panel “Widgets” menu option, also tried by Illdy editor, but neither worked. Or placing one by one and saving does not appear the background.
Hello,
You should first try to upload a new picture into media and select the background picture for it again.
New custom information for all the fields should activate everything just alright.
If the above does not work as expected, let me know more about it so I can do by best to recreate the behaviour.
Regards
Ion,
I did what you asked for and did not work. Then I imported the demo content, insert again the fields and are now working.
Thanks,
That’s great news, I’m happy that you got it alright.
Best regards
Hi there,
I am getting the same issue. The background is there while logged in to admin, but when I log out the background is the default grey. I’ve tried adding new media to select as a background, and all new values in the counter widgets. However none of this worked. I would import the demo content but I don’t want to inject over everything I’ve already set up. I’ll ad screenshots for the sake of documentation, but they are no different from the images above.
Website: pacificdesk.org
When logged in: http://imgur.com/aR8B8ST
Whe logged out: http://imgur.com/HbtEQXz
Please let me know what else I can try.
Thank you,
Miguel
After several attempts of importing demo content it ended up resolved. Thank you for the support thread!
Miguel
That’s great news, I’m happy that you got it alright.
Best regards,
Cristian