Counter section just in the preview

Good morning,

i started a new webiste an iam using illdy cos in my opinion its a fantastic theme.
I just have some probs with the counter section.
Ive static page and also a widget placed. In the preview (in the cutomizer) it all looks well (see picture)
but the section will not show in public.
The widget ist showing this warning:

can you pls help?

the website is

Thank you

Hi there

Please send your admin details in a private message here and I will check your problem



you can use this:

Kindly regards

Hi there

I dont have a url and please don’t post it in public.
By the way, you can use same fix we have here: