When I updated the version of the Activello theme a few weeks ago, all of my featured images in my blog became cropped and I can’t figure out where to update the size/dimensions. When you click through from the front page of the blog to the individual entry, the photos are fine. Could you please help me resize the featured images?
Thanks!
Janet
Hi there
Hope you are having a good day and thank you for your question 
Please provide a link to the page
Thanks!
Colorlib Support Team
Thank you!
hi
Thank you for the link, yes pictures are indeed cropped, please try to use this plugin and check your pictures again:
Hi,
Thank you, but I have tried that a couple of times, and just retried it again. It did not correct the cropping. Any other ideas?
Thanks,
Janet
hi
sorry for the delay 
Please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about “Set as private reply” at the bottom of the message box
I have installed the plugin. What email and name do I enter for the permissions? Thanks.
Hello there,
I hope you are doing well today.
Since we do not have an email to provide, you can use any email and name there to create the profile to be shared.
Best Regards,
Support
I created the temporary login. Thanks.
Noda Noname
[email protected]
Hello,
Click the following link to log into the system:
https://janetboyko.com/wp-admin/?wtlwp_token=d7213322ca6948dcf809a0c3ea83c025
HI
Ok, i was able to see the problem and i know the solution,
by default our theme resizes all featured images for posts, if you want to disable this you have to apply this solution: but you have to do this in your child theme not in original theme
That fixed it! Thank you!
Hello there,
I am glad the solution worked for you.
Please feel free to contact us again in the future regarding any other issues.
Best Regards,
Support