Demo Content not importing

Dear support team,

I have installed all the required plugins and everything for Illdy them, however when I go to Appearence>About Illdy >Recommended Actions and press ‘Import demo content’ button, nothing changes, it is unresponsive. an you please kindly help? Thank you.

Here is the link of the button /wp-admin/themes.php?page=illdy-welcome&tab=recommended_actions#

Hello,

I hope you are doing well today.

Please try disabling any third party plugins that were not bundled with the theme as one of them may be causing a conflict with the demo import feature.

Best Regards,
Support