Dear Support,
The plugin “Final tiles” is not working with shapely. It does work with a default word press theme, have tested this already with plugins disabled. The gallery part does not display when clicking on an image you are taken direct to the jpg instead of the slideshow.
Spoke with support of the plugin and they suggested the attached code is causing a problem.
Could you please help me to find a solution.
Regards,
JD
Hi JD,
I hope you are well today and thank you for your question.
Are you using the following plugin?
Could you please share me the page URL from your site where it’s not working correctly so that i can troubleshoot it?
Kind Regards,
Movin
Hi Movin,
Yes that’s the plugin. The website is.
Regards,
JD
Could you please share me the exact page URL from your site where it’s not working correctly and not just your site URL so that i can troubleshoot it?
Here is one example, when you click an image it goes to http://i0.wp.com/www.plungepictures.com.au/wp-content/uploads/2016/06/untitled151122-00179-Edit2.jpg instead of opening the slidshow which is part of the plugin.
Regards, James.
I can’t troubleshoot the issue on your shared page as you have disabled the right click and opening browser inspector.
Could you please enable it on your site so that i can troubleshoot it?
Sorry security disabled. Let me know if you need anything else.
You are getting javascript error message on your site as shown in the attached screenshot which seems causing this issue.
Could you please try resolving this issue as described in the following topic?
https://colorlibsupport.com/t/wp-tiles-and-shapely-issue/#post-51075
Hi Movin,
Sorry been a little distracted, just got back to this. I have tried to replace the functions.php text as described here https://colorlibsupport.com/t/wp-tiles-and-shapely-issue/ but I still have the same issue, images showing as
instead of going to the slideshow.
Regarsd, James.
I visited your shared site page to test it and it’s working fine for me as shown in the attached screenshot.
Please test it by clearing your browser cache.
Hi Movin,
Thanks for checking, seems that the fix has not affected all of the website. Of the portfolios I have these ones still have the problem.
These still not working:
This one works:
Regards, James.
Not sure why this is happening on your site.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?
Hi Movin,
Set a user for you.
http://www.plungepictures.com.au/wp-login.php
User: movin password: movin123
Thanks for the time to look.
Regards, James.
I logged in to your site and found you have not configured all Final Tiles Galleries to open images in lightbox as shown in the attached screenshot.
Please configure all Final Tiles Galleries accordingly so that they will open image sin lightbox.
Thanks got it! James.
You are most welcome here 
