Hamburger menu not working on mobile and other devices


My hamburger menu suddenly glitches and looks like this. Can’t click into anything either.

Everything looks alright on the desktop. I suppose I triggered some java error without even realising it. Could anyone please help?

I’m very new to using Wordpress and would really really appreciate if you could speak in a simpler language. Thank you so so much for your help!


Hi there,
Thanks for reaching out.
In reference to the issue here, could you try carrying out a plugin compatibility test by deactivating third-party plugins you have in place and check whether the issue is resolved. If so, try activating them one by one to identify the conflicting plugin.

I hope this helps.
Best Regards,

Hi support, thanks for replying!
Yes, I’ve done a plugin compatibility test - the issue’s still here.
Is there anything I can do?

Hi there,
Thanks for keeping in touch.
In that case, could you possibly provide us with some temporary access credentials to your site in a private reply so that we can have a closer look into this.

I look forward to your reply.
Best Regards,