Header pictures not displaying correctly

Hi,

I have a problem with uploading images for the header. I have tried but various configurations and plugins, but it simply doesn’t work…

When I upload header picture through theme settings, an empty bar is created. When I try to create the header for main page using Parallex Widget, the image is visible only when i choose one of the following display methods: left, right, top, or bottom, but nothing shows when I choose Background full or Background small. Again, only an empty field is created.

I also have problem with adding pictures (and text) using sidebar widget. I paste in tested html code, but it won’t show neither pictures nor code.

Any ideas what went wrong?

I have installed demo for both content and widgets, installed and activated all required plugins, set up the static home page and tried both full page and sidebar displays.

I run out of ideas what else I could do. I would love to hear your opinion on that.

Regards,
Magda

Hi Magda,

I hope you are well today and thank you for your question.

I have a problem with uploading images for the header. I have tried but various configurations and plugins, but it simply doesn’t work…

When I upload header picture through theme settings, an empty bar is created.

If you are trying to set the header image using header option of the theme then it’s a known issue which is reported in the following page and will be fixed in the future version of theme.

When I try to create the header for main page using Parallex Widget, the image is visible only when i choose one of the following display methods: left, right, top, or bottom, but nothing shows when I choose Background full or Background small. Again, only an empty field is created.

I have tested it on my test site and it’s working fine for me using latest version of Shapely theme.

Could you please try using latest version of Shapely theme by downloading it from the below page?

I also have problem with adding pictures (and text) using sidebar widget. I paste in tested html code, but it won’t show neither pictures nor code.

Please share me the HTML code that you are using to display it and also could you please share me the page URL from your site where it is not displaying so that i can troubleshoot it?

Best Regards,
Movin

Hi Movin,

thank you very much for your prompt reply.

I have tried installing the theme version you sent me, but unfortunately nothing changed. Do you think it is possible that widget demo is not installed properly?

As for the sidebar widget, this is the button I would like to post:

<a href="http://sojkazam.o11.pl/wp/category/nikaragua/">
<div style="background-image: url('http://sojkazam.o11.pl/wp/wp-content/uploads/2016/08/DSCN4115-e1471026332750.jpg'); background-repeat: no-repeat; background-size:contain; height: 130px; width: 260px; margin-top: 20px;">
<h1 style="padding:35px 10px 2px 20px;"><CENTER><FONT SIZE="+3" COLOR="ffffff">Nikaragua</FONT></CENTER></h1>
</div>
</a>

It works well on all pages but not on the home page. The sidebar does not display at all. However, it is the homepage that I would like to split in main content and side bar. The webpage address is:

http://sojkazam.o11.pl/wp/

Regards,

Magda

Your shared site is only displaying the message “Maintenance mode is on”.

Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

Could you do this? I would really appreciate that.
What I am trying to achieve is full page header image and blog posts with sidebar below. I am really confused how to get that with shapely.

URL : http://sojkazam.o11.pl/wp
Admin URL : http://sojkazam.o11.pl/wp/wp-admin/
Admin username : surikatka
Admin password: 6JBKSywuNVFZTfT!%CFmMLav

When I try to create the header for main page using Parallex Widget, the image is visible only when i choose one of the following display methods: left, right, top, or bottom, but nothing shows when I choose Background full or Background small. Again, only an empty field is created.

I could confirm the issue on your site.

This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

As for the sidebar widget, this is the button I would like to post:

It works well on all pages but not on the home page. The sidebar does not display at all. However, it is the homepage that I would like to split in main content and side bar.

Your site home page uses the Homepage widget area so it only displays the widget added in this widget area and not in sidebar where you have added the widget containing HTML code.

Hi Movin,

indeed, deactivating plugins helped. The header image works perfectly now! Thank you!

Could you suggest how to create sidebar within Homepage widget area?

Regards,

Magda

You are most welcome here :slight_smile:

Could you suggest how to create sidebar within Homepage widget area?

To chieve this you have to create child theme of Shapely theme and overwrite the theme file template-home.php in it then display the sidebar using dynamic_sidebar function by adding the custom code in this file.

Developing custom code for custom functionality is beyond the scope of support that we provide here.

If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Colorlib recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5