Hi there, I downloaded a free Template from Wagontheme that was designed by colorlib. Whenever I place it on my hosting platform, the page get blank after few minutes. How can I solve this?

Hi there, I downloaded a free Template from Wagontheme that was designed by colorlib. Whenever I place it on my hosting platform, the page get blank after few minutes. How can I solve this?

1 Like

Hey there,

Let me see it, please provide URL of the website and some screenshots showing the template installed into your hosting.

Regards,

Hello, @georgeborbor

It sounds like you’re experiencing a common issue known as the “White Screen of Death.” Here are a few steps you can try to resolve it:

Enable Error Reporting: Add ini_set(‘display_errors’, 1); at the top of your main index.php file to see if any errors are being reported.
Check PHP Version: Ensure your hosting platform is running a compatible PHP version for the template.
Increase Memory Limit: Sometimes increasing the PHP memory limit can help. Add define(‘WP_MEMORY_LIMIT’, ‘256M’); to your wp-config.php file.
Disable Plugins: Temporarily disable all plugins to see if one of them is causing the issue.
Re-upload Template: There might be a corrupted file. Try re-uploading the template files to your hosting platform.
If these steps don’t resolve the issue, you might want to contact your hosting provider for further assistance.

Need help with anything else feel free to ask
Best regards
Victoria hubb

hey there,

@Victoria476 thank you for your input,

Regards,