Image not showing in full width in Parallax Section Widget


I am trying to put a full width header image using the Parallax widget and nothing shows up. The image is visible only when i choose one of the following display methods: left, right, top, or bottom, but nothing shows when I choose Background full or Background small, which i need. More, when i choose one of the last, the text is white and not distinguishable from the background, and at the beginning i thought it is not displayed at all.

The resolution of the image i am testing with is 2535x1808, but i’ve tried with smaller ones too without any change. Also, i have put the widget at the top of the page. The page is set as full width and without any sidebar. I also deactivated all the plugins with no results.

My page is this one:

Have a great day!

i managed to resolve this by installing the demo stuff from your site

Hi Alex,

Awesome great to see you got that resolved.

Please advise if you have more questions.

Have a fantastic day!



I have exactly the same issue as Alex, except that I have installed both demo and widget content.
Uploading header pictures does not work either (i.e. transparent field is created). Any ideas what might have gone wrong?

Would be grateful for your insights!



@surikatka To help us keep support thread separates could you please create your own thread for your question here instead of replying on others thread as it makes the thread messy and hard to read.

If you want to you can also add reference of this thread in your newly created thread.

We would be more than happy to help you on your new thread.