Installation issues

Hi! I’m trying to install the Newspaper X Theme and I’m having problems with a couple of the recommended plugins. When I try and install the Modula Photo Gallery and FancyBox plug-in, I get an “installation failed” error message. Which I suspect is why my site looks a bit funky at this point:

Any suggestions?

Hi there

Hope you are having a good day and thank you for your question :slight_smile:
Ok, let me check it, please send me your access credentials along with your website URL and I will investigate this case. Don’t forget to mark your reply as private! Thanks!
Colorlib Support Team


Here’s the info:



It might be an issue on the 1&1 end, although they say not.

I currently have a website that uses Joomla and I’m trying to set up a WordPress site with this template so I can migrate it over. This is more complicated than I was expecting.


Hello there,

These credentials do not seem to be working , can you please check them?

Best Regards,

Okay, I was having intermittent problems logging back in as well, so I just reset it. Try this:




Hey there

Please check again,
plugins are installed and activated :wink: