When my illdy based website is viewed in mobile view the jumbotron video background is not visible but is visible in desktop view.
After further investigation I have found out that in desktop view the video background is loaded but when switched to mobile view the video is not loaded, so it’s not available for the browser to display. I have checked all settings and I can’t work out why. I believe this is an issue with theme as there are no other settings that would remove the video when in mobile view. I found this out using Chrome dev tools, switching to mobile view and refresh the screen, then reviewing the header code for the jumbotron and comparing it with the desktop view.
I am completely stuck as to how to fix this as I don’t know the theme coding.
Please investigate and suggest fix please.