Klean and Lensa themes only page links appear in menu

Hi, I am banging my head on my desk at the moment as i love both Klean and Lensa themes but i cannot get custom links to appear in the menu, only page links, i need to use custom links as i have several dropdowns in the menu
Is there a way to get them to appear, in view source mode and using developer tools they are just not there
I hope you can help
Thank you in advance
Melanie

Hi Melanie,

I hope you are well today and thank you for your questions.

It seems you are using the following themes which we have not developed

http://colorlabsproject.com/themes/lensa/

Please make sure that you are adding custom link menu as described on the following pages and also make sure that you have selected Theme locations in the Menu Settings.

http://easywpguide.com/wordpress-manual/appearance/updating-the-menu/adding-a-custom-link-menu-item/

https://codex.wordpress.org/Appearance_Menus_Screen#Custom_Links

This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

If it’s still not appearing for you then you can contact the theme developers on the following pages.

Best Regards,
Movin