License access and upgrade

good morning,
I have two questions: firstly, I am trying to access this license on your website. The subscription does not appear under my existing user name, megaph1 Nor does it appear in the new account that I created with this e-mail address with username nfrinstitute. Could you explain how to use the license? Thanks.

Secondly, I would like to convert this license to a lifetime license. Can I pay the difference? Please advise. Thanks again.


Kyle-Pierre Nfr

Hey, I sent more details via email.

Unfortunately, it is not possible to pay the difference for the license upgrade.

is it possible to get a refund and buy the lifetime since i have not used the license yet?

Hi, that’s possible, please use the contact us send your inquiry about it

That page appears to be broken. The send button does not work. In fact, the instructions appear to tell me to use this forum for my request. Please advise. Thanks.