locked out of customization

hi i cannot access the customization area of my wp site 7pirouettes.ca
i know you have changed the rules around copyright acknowledgement and support
but i can’t change anything without being able to access the customize area as most of my content and extra css is located there.
please advise

Hi there

Hope you are having a good day and thank you for your question
Please deactivate all third party plugins and try again your problem, most probably this I conflict with third-party plugins.
Once you deactivate all plugins please check your problem again, if the problem is gone then this means it was a plugin conflict. Now, start activating plugins one by one and same time repeat your problem until your problem appears again, now you know which plugin was in conflict

Colorlib Support Team

that did it - thanks so much!

Ok, I will close this case now, Feel free to contact us again if you have other questions