I just realised that my logo and header with menu etc. is just gone. I haven´t done anything to cause this.
It might have happened with the new Shapely update.
www.Printbuy.dk is my site.
Can you please help?
Hi there
Please send me your admin details in a private reply and I will check it
Regards
Hi
Okay thanks. I will try.
How to reply private??
Sorry I dont know how to reply privately. ;(
Can you please help asap?
Hello?
Why are you not responding?
Hi there
Sorry for the delay,
Its one of your thrid party plugin, please troubleshoot plugins to reveal which one is doing this.
Deactivate all third party plugins and try again, you will see logo and header will appear, after this start activating plugins one by one until you find causing plugin.
P.s. I removed your admin name and pass from the reply
Regards
Hi
Okay thanks.
We use elementor, so should I also deactivate those plugins from elementor??
I´m just worried that something bad will happen.
Okay, I found out that it is the Elementor pro plugin that causes the bs.
So I guess I have to go to their support.
Hi there
Yes, indeed, its not related to the theme and you need to contact to the causing plugin support
Regards