Logo on the header

Shapely
1

Hello

Thanks in advance for your answer, this theme is great!

My problem is with the logo on the top left angle of the page. Is doesn’t show on smartphone screens and on Safari browsers. Do you have an idea what might cause that ?
Thanks again,

Good day,
Nine

2

Hi Nine,

I hope you are well today and thank you for your question.

I have tested it on my test site and it’s working fine for me using latest version of Shapely theme.

Could you please share me your site URL where it’s happening so that i can troubleshoot it

Kind Regards,
Movin

3

Hello,

Thank you for your quick answer. Turns out the.png files don’t appear on Safari, but I’ve changed the images to .jpeg and it’s now working.

Unfortunately, I have another problem. My website contains many categories and subcategories, some of which aren’t accessible on the responsive version. You can click on the first to levels, but the third one doesn’t show.
Here’s the website, you’ll have to resize the window to see what I mean : http://hutty.fr/

Thanks again,
Kind Regards,
Nine

4
Unfortunately, I have another problem. My website contains many categories and subcategories, some of which aren’t accessible on the responsive version. You can click on the first to levels, but the third one doesn’t show. Here’s the website, you’ll have to resize the window to see what I mean : http://hutty.fr/

Could you please tell me where the categories are displaying on your site?

5

Hello,

Here’s a picture of how it looks like on my computer full screen, and another of how it shows when switched to the responsive version.
Thanks so much,

Nine

6

Could you please try using the custom CSS solution shared in the following topic to resolve this issue?

https://colorlibsupport.com/t/dropdown-menu-3rd-level/

7

Thank you so much, it’s working perfectly!
Have a nice day,
Nine

8

You are most welcome here :slight_smile: