Mobile display of Colorlib Email v2 (Email Template)


we’re using one of your lovely free Email templates and encountered a problem for mobile displays.

The template is being used as the base for a newsletter on CleverReach. Our issue here with the mobile/responsive display is that we’re using a saluation that needs different versions to address recipients as we don’t have the necessary information for all of them.

But because of this the part with the address stretches the mobile display way too wide. As you can see in the screenshot, the salutation (this one: {GESCHLECHT[salutation:custom|Liebe Frau |Lieber Herr |Liebe Leserinnen und Leser]}{NACHNAME}) is too wide so that on mobile it can’t fit into the container anymore.

Do you have a suggestion for us on how we can ensure that the text doesn’t overflow the container?

Thank you for any help you can provide on this.

Good morning

Im so sorry to say but Email templates like HTML templates are provided as is, you have to support them yourself, anyone with the beginner experience with the HTML can easily fix such problems :slight_smile: