No response from support team for a Template purchased

Dear COLORLIB team,

I’ve trying to get a response from your services since 20th May 2022 in vain. I am embarrassed and lost for word: I’ve recommended your website to a client for a project. He purchased a template only to find out that there’s no php file available for contact forms.
I sent an email to [email protected] an I haven’t received any response to this day.

Please assist.

Hi there

I’m afraid there is no such PHP files in the templates, you need to develop such files yourself

Regards

Hi there,
You website says :

“Last but not least, working contact form and Google Maps are also part of the deal.” see screenshot for your perusal

Kindly refer to Invoice number: #COLORLIB10291 please email correct files to client (email address will be in that invoice number for security purposes.)

I’m sorry for misunderstood, contact form is included but not the processor file, its a separate PHP file and usually its not included in templates