Parallax header on home page jerky scrolling in safari and Internet Explorer

When scrolling through the homepage of a shapley theme, the parallax effect scrolls very jerky. I experience this in internet explorer 11 and safari 10.

Is there anything that can be done to make it scroll smoother?

Hi @imartien,

I hope you are well today and thank you for your question.

Is this happening for you also on our following demo site?

Does this also happen on other browsers like chrome or firefox?

Kind Regards,


Yes, the demo site has the same problem, also tested this on Firefox on Windows, which seem to work better.

Also tried changing the image for the parallax to a smaller size etc, doenst seem to matter in IE or Safari.

OK i have reported this issue to the theme developer so that it will be fixed in the future version of theme.

Hi Movin,

have you fixed the issue?


Hi there,
Thanks for keeping in touch with us.

A fix has not been dispatched as yet, however, I can assure you that it will be and that you will be notified of an update whenever it has been fixed.

Best Regards,

Hi there,

What is the outlook for this fix?

Further to the issue already reported here, I found that in Safari the “parallax section for frontpage” is reduced to the size of the header image at a height of 225px, see attached. Other browsers like IE, Edge, Firefox and Chrome all look fine.

Thanks for a speedy resolution.

I’m having the same issue with parallax in safari.

Please update us on the progress of this fix, it’s been quite a long time since it was first reported.

This is old topic so to help us keep support thread separates could you please create your own thread for your question here instead of replying on others thread as it makes the thread messy and hard to read.

If you want to you can also add reference of this thread in your newly created thread.

We would be more than happy to help you on your new thread.