Payed membership but unable to download

Hello there, I paid yearly subscription on April 12 but still unable to download layouts.

It shows me only preview and pricing table.

Can u please Fix it?

Hey there

Sorry about that, we will check it

@aigars-silkalns can you please take a look here?


Hey @nxt

It should be fixed now. Please check and let us know if everything looks fine on your side.

Sorry for the inconvenience.

1 Like

@aigars-silkalns @colorlibsupport
Hello, the problem was fixed but it shows up again.

i do not have download button but only pricing table despite I have yearly subscription

Hey there

My apologies about this, we are actively working on this problem, please check this ticket Paid for lifetime not able to use - #3 by aigars-silkalns