Payment reclamation / duplicate

[CoMa]

Good Morning,

We have a credit card charge from you, but we will not authorize this purchase.
How we have to do to have the refund?

[colorlibsupport]

Hi there

Most probably you subscribed to a yearly membership, that’s why you get charged

Regards

[CoMa]

Many thanks for your quickly anwer.
I understand. But this “yearly membership” (that is automatically renew) is not authorized by the company and the charge was not advise in advance . So now I have to reclam the refund, please.
Could you tell me how can i do it?
Many thanks in advance,

[colorlibsupport]

Hi there

you need to use this form for refund requests: https://colorlib.com/contact

Regards

[CoMa]

Thanks Again.

I’m afraid this page does not exist. more options?

[CoMa]

The link is worng. Please, Any other form (or way) to reclam card charge?

Many thanks in advance

[colorlibsupport]

Hi

Sorry, try this page instead: Contact us - Colorlib

[CoMa]

perfect. Many thanks

[colorlibsupport]

You are welcome

Have a good day