Poor customer support!

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1

Very poor support. I emailed July 9 and TO THIS DAY, JULY 27 you have not replied!

2

Hey Hazel,

Apologies about this experience but may I know where is your ticket?
From what I see you just joined our support board: Screenshot by Lightshot

Regards,

3

You replied to PayPal that you encouraged sending an email. I sent an email last July 9 which to this day, you have not replied to.

4

Hey there,

We apologize for any inconvenience, but we make sure to address all tickets and cases. Can you please remind me of the ticket, or provide more information?

Regards,